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Practical information

Do you need a city map, ideas for classic or unusual visits, expert advice or just directions? Our advisors are on hand with all the answers!

Welcoming the public

Visitor information centre

The Toulouse visitor centre welcomes you in a magnificent Donjon, just behind the Capitole.

You can book guided tours, tourist activities or accommodation, and buy or collect the tourist pass that opens the doors of the city to you at low prices.

For those who are more connected: we have a space with free Wi-Fi connection.

You can also contact our advisors by email, chat or telephone every day:

Tourist office opening hours

From 1 June to 30 September

At the reception
Monday to Saturday from 9.30am to 7pm.
Sunday and public holidays from 10am to 6pm.
By phone
Monday to Saturday from 9.30am to 6pm.
Sunday and public holidays from 10am to 6pm.

From 1st October to 31st May

At the reception
Monday to Saturday from 9.30am to 6pm.
Sunday and public holidays from 10am to 6pm.
Closed on 25 December and 1 January.
By phone
Monday to Saturday from 9.30am to 6pm.
Public holidays during the week from 10am to 6pm.
Closed on Sundays, closed on 25 December and 1 January.

Book with an advisor!

Book your tourist activities, city tours, guided tours or shows with the tourist office. You can buy your tickets in complete confidence, benefiting from personal contact with a specialist advisor. All activities on sale have been selected by our destination experts.

Why book with the tourist office?

  • Take advantage of the personalised advice and good tips offered by our travel consultants.
  • Guaranteed secure payment and follow-up of requests by our experienced advisors.
  • Save time by booking all your activities with the Tourist Office and get skip-the-line tickets.
  • A service that is easy to access: we guarantee a reply by e-mail within 24 hours, immediate availability of our advisors via online chat, a reception point on site with a revamped reception area to better welcome visitors. We can also be reached on social networks and of course by phone.